- Choose a bulk SMS provider
Most popular CRM systems already include a way to plug in modules to handle SMS campaigns, so the biggest thing you need to get started is to find a capable bulk SMS provider. This means finding a firm that can handle the volume of traffic that you
require at a price that’s appropriate to your needs. You should also ask the provider how much overhead for growth each plan offers and how overages are handled.It’s also important to discuss legal issues with the bulk SMS provider. If a company’s approach sounds sketchy, move along until you find a firm whose methods are appropriate to your situation.
- Integrate bulk SMS provider
You’ll also need to see that the system integrates proper
ly with the CRM and website software that you’re using. For CMSes such as Drupal and WordPress, there will usually be a plugin for the major bulk SMS providers. While integrating the SMS
solution with your website is the cleanest solution, even if the SMS provider does not integrate with your website, it might still be possible to use it if it has its own web interface that you log on to and upload your number list to. Always discuss these potential problems in advance and be wary of providers that dismiss your concerns by saying they’ll deal with issues as they come up.
- Send bulk SMS
Once you have everything plugged in and tested, it’s time to send that first text! One of the best SMS tips we can pass along is to make sure that first message is polite and explains why the message is being sent. There will be opt-outs, and the important thing is to make sure that everyone who is receiving messages wants to be getting them. Once you and your customers are on the same page, everyone will find that SMS is a great way to keep up-to-date regarding deals, appointments and
critical information.
Tags: Bulk SMS Company, Bulk SMS Provider, Bulk SMS
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